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Explain Troubleshooting for kindle paperwhite stuck on lock screen

 A Kindle is a smart, lightweight handheld electronic device. Downloading the e-books on a Wi-Fi connection and reading them makes Kindle Paperwhite prominent.

However, like other electronic devices, Kindle may freeze on the lock screen. With a Kindle paperwhite stuck on the lock screen, the device will not allow the users to read the content any longer. E-books stop responding with a stuck or frozen screen.

 

Kindle Stuck On lock Screen

How Can I Fix Kindle Paperwhite Stuck On Lock Screen?

Follow the steps given below in an appropriate manner :


  • Perform a soft reset to the device. A simple reset can help the device retain its functionality. You need to press and hold the power button for 30-40 seconds. This will put the device in reset mode. Turn on the device again and see if it helps. A soft reset does not lead to any data loss.

  • A dead battery may also cause Kindle to stuck on the lock screen. Ensure to charge it for a minimum of 2 hours. After being completely dead, it takes 4.5 hours to charge up. If the low battery is a case, it shows a critical battery message on the screen rather than getting shut down by itself.

  • The processor of Kindle cannot stand up against multiple activities at a single time. Therefore, try not to visit many web pages simultaneously. 

  • Another reason causing the Kindle to be stuck on the lock screen is a corrupted e-book. Having problems with your smart device after downloading an e-book indicates that the e-book is corrupted. Remove that e-book and check the response from the device.

  • Although the Kindle can hold thousands of books, downloading unlimited books may overload the Kindle's memory. You can move some of the older e-books to the cloud and thus have more space.

  • Sometimes, the Kindle may be stuck due to the older version of the firmware. Always prefer to use the latest version of the software. You can check if any recent updates available for the Kindle software in the Settings menu.

  • A non-stop usage of the device may cause its performance to slow down. It may cause the gadget to lag in executing the instructions.  

  • If you do not find the above methods useful to get your device back to work, attempt a factory reset.


However, you must be cautious that a hard reset will delete all your previously downloaded e-books or other files. It will result in a clean sweep of the memory. So before choosing this option, be ready with the account details that you will need after resetting the device.


How Do I Reset The Device To Factory Default Settings?


  • You can find the option to reset the device in the settings menu.
  • Tap on the option to set the device to reset mode.
  • Next, you will need to confirm the reset operation in the confirmation window.
  • You will see a warning message in the window. It will warn about the clearance of all the data and settings after the reset.
  • After you confirm the operation, Kindle will start processing the reset operation. 
  • A hard reset will present the device as if you bought it brand new. 



Closing Words:


If you find it difficult even after attempting the fixes for Kindle Stuck On lock Screen, visit the Kindle official help page.

To get your device back to life, the service persons may help.


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