There are various reasons for the Kindle frozen on the lock screen. It is common for Kindle devices to become stuck on the lock screen because the operating system performs multi-threaded operations simultaneously. Users can easily fix it when they know it causes of the error. It is also crucial for users to check their reasons so they can quickly fix them. Most of the time, these are the reasons for the frozen screen of the Kindle.


  • The level of the battery is low.
  • Its processor is overworked.
  • Users are using outdated firmware of Kindle.
  • Kindle has a memory problem


These are the most common causes of a Kindle frozen on the lock screen. Hard or soft resets can usually fix the frozen Kindle screen, replace the battery, or update the firmware.


Kindle Frozen on Lock Screen



Methods to Fix Kindle Frozen on Lock Screen 


Users can use these methods to fix the Kindle frozen on the lock screen. Most of the time, the lock screen of your Kindle prevents you from accessing your library or connecting with Alexa for audio. Resetting your Kindle is the best way to resolve temporary issues such as a frozen screen or slow performance. You can reset your Kindle in two ways; soft reset and hard reset.


Soft Reset 


Our Kindle devices can become stuck on the lock screen if we leave them in sleep mode too frequently. Hence, a soft reset is necessary to allow your Kindle to refresh now and then. You can fix a frozen screen with a soft reset or reboot without losing any data. Users can check these steps for a soft reset of their Kindle.


  • Go to the Kindle power button. Here, we press and hold until its screen is blank or its dialog box appears.
  • Now we can hold its button for a few seconds and release it.
  • The Kindle screen also flashes while performing a soft reset. Kindle also restarts after the process.


Hard or Factory Reset 


Users can also perform a factory reset to fix a Kindle frozen on the lock screen. They can use this method for hard resets. Swipe down and select Quick Actions or Menu > Settings or All Settings > Device Options or Menu > Reset (for older devices, repeat the process) > Yes. Your Kindle device also reboots automatically after this process. It fixes the issue quickly. It is also necessary to re-customize the Kindle settings.


Restart the Kindle


The Kindle Paperwhite's frozen screen can be fixed by restarting the device. A restart is the most effective way to fix a frozen Kindle. The process of resetting is quick and easy, and no data is lost. To unfreeze it, you need to wait a few seconds. By pressing and holding the power button until the screen flashes, an unresponsive Kindle can be restarted. Now we can release the button. You can read again after restarting the Kindle. 


Charge Kindle 


We find frozen Kindles won't restart no matter how long you hold the power button down. If that happens, make sure it is fully charged on your Kindle first. It will take several hours to charge our Kindle. There is a need to hold and press the button for a few seconds. The Kindle will restart after the screen flashes.


Wrap Up


Users can quickly use the above methods to fix Kindle frozen on  lock screen. It is also necessary to check the battery level while performing the reset. Users can always give priority to charging their Kindle.